There are two types of maintenance requests,
EMERGENCY REQUEST – Call 786.704.6600 Extension 6. This is a 24 hour 7 days a week contact number. If we missed your call please Leave a message explaining the emergency, then retry the same number again. Note: Emergency is defined as anything relating to the property under lease that is threatening to life, health, integrity of the property and continuous; unstoppable damage to the property, like a broken water pipe. Not a lock out or lost keys.
NORMAL REQUEST – Fill out our Online Form or you can call 786.704.6600 between 9:00 am – 7:00 pm.
By submitting this property maintenance request you acknowledge that you have read and understand Deco Real Estate Investments home maintenance request procedures and the submission of this request represents your acknowledgement of our written notice to you of our intent, and your permission to us, to enter your residence to complete repairs(subject to your access instructions). We will contact you with a more specific date and time, but this notice meets our requirement to notify you in writing, of our intent to enter your residence.